| Survey Reveals Shell as Credible Industrial Facility
Approximately 400 Deer Park residents and 416
North Channel residents were surveyed in January
2004 by an independent consultant affiliated with the
University of Houston. The purpose of the surveys was
to evaluate and compare community perceptions of
industry and Shell Deer Park with similar surveys
conducted in 2000.
In summary, there continues to be overall support
for industry. However, the public expects industry to go
the extra mile; reduce pollution, odors and noise; and
improve the community by continuing their support of
education and local activities.
“The surveys are an important part of our strategy
involving community assessment, outreach and involvement,”
says Dave McKinney, manager of community
relations. “An effective social performance plan is one
that reflects local concerns and issues by targeting
support that helps meet those needs.”
Respondents believe that Shell is the most credible
of industries operating in Deer Park. They see Shell as a
leader on all fronts, which include education, pollution
reduction, worker safety, employment, community
support and advancing the quality of life.
When asked
what Shell needs to do to improve its performance,
residents cited: improve pollution control, communicate
openly, reduce flaring, be honest and operate safer. |
